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folder New ValueJet And Cutters
folder ValueJet (41)
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folder PJ Series (1)
folder Ultima Cutters (19)
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folder Falcon II Outdoor (4)
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Software Tools
folder Legacy and unsupported equipment (13)
folder Printer Basics (5)
Machine Operation/Theory

Most viewed
document I can see the wave in some of my prints. PF Adjust, Page Feed Adjust
If you have a good media and a good profile the problem is usually PF adjustment. You will probably need to perform the PF (page feed)...
Not rated 26 Oct, 2012 Views: 25567 Comments: 0
document How do I upgrade my firmware to the latest version?
Please Read and Review this entire process before attempting a firmware upgrade. Download the Mutoh Maintenance Engineer to your computer desktop...
rating 26 Oct, 2012 Views: 25141 Comments: 0
document Have a Valuejet 1204... Just got the message to swap out waste pads.....but when i pulled out the tray i noticed that there was barely any ink collected on the pads......? This isn't normal is it?
Depends on how much the machine is used and if you are 'spitting' on the media or the spitton pad. There is not a lot of ink used during...
rating 26 Oct, 2012 Views: 20132 Comments: 0
document What temperature settings should I use for my Printer?
Good starting points for the ValueJet printers are 40/42/50. 40 preheat 42 platen heat 50 dry Papers and some fabrics that tend to 'bleed' out...
rating 26 Oct, 2012 Views: 18216 Comments: 0
document My ValueJet prints a black line on both edges of the media, how do I turn this off.
The function is called "Flushing" This is a firing of the nozzles on each pass of the carriage. Go to  "Set Up" in the...
rating 26 Oct, 2012 Views: 17064 Comments: 0
document Missing colors or nozzles
Basic Printer Trouble-Shooting 1.  Print nozzle check a.  Are all colors present?       1. If no, are there...
Not rated 26 Oct, 2012 Views: 16620 Comments: 0
document USB....I am running a Vista computer with Flexisign 8.5 and a Valuejet 1604. When I Rip and Print anything over 12 inches long the software doesn't send the whole job and the printer stops printing. My dealer told me that I either had to get an XP computer or install USB drivers and run my machine on the USB port instead of the Ethernet port. I read on your site not to use the USB ports, so what do I need to do.
The USB port is not officially supported on the ValueJets, but we have had reports of success using the USB port with Vista users experiencing the...
rating 26 Oct, 2012 Views: 15324 Comments: 0
document Where can I find the cleaning schedule and procedure for my ValueJet?
The cleaning schedule and procedures are avalable as printable stickers here: ...
Not rated 26 Oct, 2012 Views: 14638 Comments: 0
document The following is a guideline for printing on the ValueJet with the Mutoh Eco Ultra Ink Set.
There is not a hard and fast rule for temperature settings for these media in all applications. Temperature settings vary according to the...
rating 26 Oct, 2012 Views: 14435 Comments: 0
document Can I print using the USB type connector on my ValueJet
 While some customers report being able to print through the USB port, it is not currently actively supported and the protocol may change...
rating 05 Mar, 2008 Views: 14407 Comments: 0
document ValueJet On-Line Manuals
Not rated 26 Oct, 2012 Views: 14171 Comments: 0
document How do I install drivers for my Ultima Cutter?
The driver installation procedure is here: The drivers themselve are located here:    
rating 30 Oct, 2009 Views: 12677 Comments: 0
document Maintenance Manuals
Maintenance Manuals for Mutoh legacy equipment are available directly from Mutoh. This includes: Falcon Outdoor Jr. Falcon Outdoor...
rating 26 Oct, 2012 Views: 12647 Comments: 0
document I am getting headstrikes on my media
Headstrikes are when the head drags across the media and either smears the printed image or smears ink from the bottom of head on to the media. ...
rating 06 Jul, 2007 Views: 12217 Comments: 0
document Hello, we have the SC-1400D and are seeking information on the stand alone cutter set-up. What do we need to send directly from software such as Flexi or a program like Illustrator - Corel. We would like to use for jobs that consist of vinyl only, is this possible?
Answer: ------------------- Flexi Sign Pro will run the cutter as a stand alone vinyl cutter. There is also a plug in for Corel X3 (?) and...
Not rated 23 Aug, 2007 Views: 12197 Comments: 0
Recent articles
document Ink Types - Dye Sublimation
Mutoh has added additional waveforms to the dye-sublimation printers starting in firmware version 201H to be able to better jet a wide array of...
Not rated 26 Oct, 2012 Views: 4133 Comments: 0
document Head Soak
Take a lint free cloth soak it in cleaning solution (you can tear open a cleaning cartridge or buy cleaning solution). Put the rest of the solution...
Not rated 15 Nov, 2011 Views: 10355 Comments: 0
document VJ-1624 Ink Cost Study
Located here:
Not rated 13 Jul, 2011 Views: 6265 Comments: 0
document Windows Compatibility with Mutoh Products
Not rated 26 Apr, 2010 Views: 5452 Comments: 0
document Basic Printer Network Connections
Document can be downloaded from  
rating 26 Feb, 2010 Views: 5446 Comments: 0
document Replacement Parallel Print Server box
MAI no longer stocks the SEH parallel Print Server adapter. The following companies do manufacture Parallel Print Server adapters. D-Link #...
rating 26 Feb, 2010 Views: 4371 Comments: 0
document Recommended Environmental Operating Conditions for Mutoh Printers
Operating Temperature  - 68ºF - 86ºF Operating Humidity Range - 40%-60% Recommended Operating Temperature - 72ºF -...
Not rated 26 Oct, 2012 Views: 8996 Comments: 0
document Wave Description
The Mutoh 'wave' See a description and visual examples of the different 'waves' available on your ValueJet.  
Not rated 26 Oct, 2012 Views: 10040 Comments: 0
document Falcon Outdoor Heater Strip Modification
  Falcon Outdoor Heater Strip Modification The purpose of this modification is to effectively decrease the amount of print anomalies...
Not rated 26 Oct, 2012 Views: 8194 Comments: 0
document Where can I get a driver for a Mutoh Rockhopper 38. I have Flexi Sign Pro Version 8.1?
This is Europe's name for the Falcon Outdoor Jr.
Not rated 13 Apr, 2009 Views: 10420 Comments: 0