Mutoh logo Mutoh America Knowledgebase
Search:     Advanced search
Browse by category:
Glossary | Contact Us

Legacy, general information, discontinued products.

Add comment
Views: 2759
Votes: 0
Comments: 0
Posted: 21 Feb, 2008
by: Anderson R.
Updated: 23 Oct, 2008
by: Anderson R.

There is no sales information available for products found on this WEB Page.

There is no direct phone support from Mutoh for any products found on this WEB Page.


We do offer this 'online' support option including a detailed knowledge base and FAQs. Our knowledge base and FAQs have been developed from inquiries just like yours over the past eleven years.  You should be able to find the answers to your questions in the FAQ's by following the buttons on the left.  If the answers to your questions cannot be found, contact us via e-mail.  We will work with you to try to resolve any concerns you may have about these discontinued products.
  
Notice of discontinuance of Service and direct Support

Dear User:

Mutoh America Inc. has been offering parts and consumables for several discontinued products originally brought to the U.S. market by Mutoh Industries, Japan. These products have now reached the end of their useful life span.

Effective August 1, 2000 Mutoh America Inc. discontinued the direct support of these discontinued product lines. This will include no longer directly offering sales of consumables, spare parts, phone support or service for any of these products.
We will continue to have nominal technical support available on this WEB site.   Phone support is discontinued.

These discontinued products are:
* All Pencil/pen plotters models F-920, IP-530, RT-500, XP-500 series (all models) and XP-300.  Free support is available by following the link to Plotter support in the left column.

Vinyl cutters, both XPC and SC models.   Free support is available by following the link to Cutter support in the left column.



Cutting Plotter consumables may also be available from The Signery 800-724-4195.  Ask for Steve Magnanti.

* RT-500 printer media is available from Paducah Blueprint at 270-444-6171.

LD-200x laser printers

Service and support should be available from any JRL service company.

Video tablet products

FinePoint Innovations will offer assistance for either Mutoh or Kurta video tablets or OEM video penbased systems products.  For either sales or service contact:                    support@finepointinnovations.com or check their WEB page at www.finepointinnovations.com

* Scriber lettering machines.
* IP-210 plotters 
* CP-503 printers

 

Another resource is The Plotter Doctor found at: http://www.theplotterdoctor.com/

 

Read through the above list carefully.  Contacting the wrong link may delay or prevent your inquiry for assistance.  If you choose to call us please do not leave a message.  There is no direct support at Mutoh America Inc. for any of these old products. 

Others in this Category
document More Legacy Plotter info
document XP-500 series model plotter includes XP-500, 501, 510, 511
document Tablets
document Legacy, Plotter Will Not Plot
document XP-500 series model plotter includes XP-500, 501, 510, 511
document Legacy plotters, no response
document Where can I get a driver for a Mutoh Rockhopper 38. I have Flexi Sign Pro Version 8.1?
document How do you reset this error :"Check PF Counter" ? I can't find this in the service manual for a FalconII.
document Legacy Products
document We recently purchased a used Falcon II printer. I would like to upgrade to the latest firmware. What is the proper procedure for upgrading?
» More articles



RSS