If you have a good media and a good profile the problem is usually PF adjustment. You will probably need to perform the PF (page feed)...

Depends, Ink usage is determined by the Media Profiles and the images being printed. Some media will accept more ink and that is reflected in...

Headstrikes are when the head drags across the media and either smears the printed image or smears ink from the bottom of head on to the media. ...

Good starting points for the ValueJet printers are 40/42/50. 40 preheat 42 platen heat 50 dry Papers and some fabrics that tend to 'bleed' out...

Please Read and Review this entire process before attempting a firmware upgrade. Download the Mutoh Maintenance Engineer to your computer desktop...

We have a great deal of resources in our public FTP area. This includes profiles, legacy information, firmware, etc.  

One of the measured speed charts is here: The actual technical specs of the wave modes are currently proprietary. Practically speaking the...

The function is called "Flushing" This is a firing of the nozzles on each pass of the carriage. Go to  "Set Up" in the...

  1.       Missing nozzles/does not prime a.      Check ink lines and dampers for...

For starters, each of the major third party RIP companies will provide ‘base’ or ‘standard’ profiles for a media type. Most...

Our user manuals are avaiable here: We do not make available service manuals to the general public.

The cleaning schedule and procedures are avalable as printable stickers here:  

Not original ink error: Be sure proper cartridges are installed for the procedure in process – i.e. cleaning cartridges for the...

 While some customers report being able to print through the USB port, it is not currently actively supported and the protocol may change...

CONNECTING THE CUTTER TO THE COMPUTER To make the connection between the cutter and the computer, you are offered two possibilities. The...

On the Printer control panel: Settings    CR Movement (carriage return movement) Set CR Movement to 'Data' to have the carriage move...

The ValueJet 1304 using the same printer commands as the 1604/1614 and the 1604/1614 driver can be used by setting the media width to a maximum of...

Parts and services are available from servicing dealers and GEI Calgraph 1-800-842-8448

Cutting on clear media or material with high reflectivity usually requires using targets instead of the standard Mutoh registration box. ...

  1. On the left side of the screen make sure you select Control Panel Home, do not select Classic Veiw   2. Once selected, there...

The USB connection is currently an unsupported feature. It does however bypasses the IP security issues in Window Vista that can lead to frequent...

Yes, the outer adapter of the media holder can be removed to run 2" core media, this adapter just snaps into place.  It is normally a...

SEH printserver InterCon Setup     1.      Click – My Computer 2.      Right...

This is a vacuum based system for the pumps. If the vacuum does not get broken a low ink cartridge may pull ink from a higher ink cartidge and...