Video Tablet Technical Support Page.
Fine Point Innovations now supports all video tablet products previously sold by Mutoh or Kurta.

Consult FinePoint Innovations for assistance with any and all video pen based products at
www.finepointinnovations.com.

The following items are left for your assistance.  If they are not helpful then please contact
Technical Assistance for Video Products

Video Tablets were only sold through Value Added Resellers so consult your reseller for any required updates prior to contacting Fine Point Innovations.

Some VAR systems require the use of a utility to support signature recognition. Contact your VAR for any support regarding a 'Pen Service'.

VTS-5 Video Tablet System
The VTS-5 is a high performance pen input peripheral providing full pen-based computer input and control.

This monochrome video tablet required a proprietary video card. This video card came in two variations.
 
The first "OAK" video card incorporated the serial circuitry into the same card that was an EIDE video card. IRQ and com port could be selected and IRQ 10 with com 3 was the default. Early pre-Windows 95 versions of this card had a chip set that did not use the address of the com 3 and 4 that Windows 95 later decided was the 'standard'.  An 'upgrade' is available for a fee.

The second "Atlantic Digital" video card also an EIDE card removed the serial circuitry from the card altogether and provided a 10 pin connector for internal connection to the 10 pin serial connector that was to be on every motherboard. The industry did not agree on this as a standard and some motherboard manufacturers did not include this 10 pin connector. In this case a second card was required which did have the 10 pin connector.  Any serial card should do but again some did not use the same 10 pin "pinouts".  The video tablets were shipped with a Mutoh approved serial add-on card which did have this 10 pin connector with the correct pinouts.

Troubleshooting is limited to swapping components to see whether the problem is tablet, card or pen related.  Repairs may be done for most problems for nominal fees.   Contact FinePointInnovations.

MVT-12P Video Tablet System
The MVT-12P combines a high-resolution color display with pressure sensitivity delivering a complete pen input video tablet system.

The MVT-12P required a proprietary video card which required an available PCI slot in your computer.  This video tablet as with all video tablets, requires a dedicated serial port for pen operations. The MVT-12P did offer slightly higher resolution but in actual field use the new MVT-12S was considered superior by users. It has now been replaced with the MVT-12S since it uses a standard PCI ATI video card.

Troubleshooting is limited to swapping components to see whether the problem is tablet, card or pen related.  Repairs may be done for most problems for nominal fees.   Contact FinePointInnovations.

MVT-12S Video Tablet System
The MVT-12S combines a high-resolution color display with pressure sensitivity delivering a complete pen input video tablet system.

No technical notes are available for this product but it does have an excellent troubleshooting section on the driver CD.   A dedicated serial port is required as is the case with all of the video tablet products.  Contact FinePointInnovations.