Quick Support Help Links
ValueJet 1604 Installation Video
ValueJet 1204 Installation Video
ULTRA Ink Conversion
Horizontal Banding Tips
The Service Behind The Promise:
  Interview with Mark Lewis,   President   of GEI CalGraph
Falcon II Outdoor Media Optimization Guide
Falcon II Outdoor Media Optimization Guide
  Zip File F2OMOG.zip - includes all files
needed
Periodic Maintenance for Toucan LT
Users
Falcon II Outdoor FAQ Sheet
Assembly Video for Falcon Outdoor Junior
How to use Falcon Outdoor Print Server
Falcon Outdoor Operational Tips
How to Properly Use ICC Profiles
How to Print and Cut Using Auto Sensing
Web Camera Instructions and link
 

All Mutoh branded printers are sold through Authorized Mutoh Service Resellers and come complete with an on-site service warranty. Extended warranties are also available for purchase. If you have a question regarding your new, or existing Mutoh printer, please contact your dealer first for problem resolution. If the problem is not corrected, or a question goes unanswered, please contact us at CustomerCare@mutoh.com.

If your Mutoh or OEM brand Mutoh printer is past the factory warranty or if you need out of warranty on-site service, please contact GEI-Calgraph.

Mutoh also manufacturers printers, under private label, for other companies. If you have purchased a Mutoh manufactured printer from another company and have questions, or need service, please contact them directly.

PLEASE NOTE:

E-Mail Questions will be answered within four business hours, dealer requests for onsite service will be processed immediately (again during business hours) and a confirmation email will be sent to you and your customer provided both email addresses are on the request form. 

Our business hours (E-Mail Related) are 8:30 a.m. to 5:00 p.m.   Monday thru Friday

 


  Click Here for more information on our OEM Program.
  Click Here for mature product support information. 
  Click Here to Register your new Printer's Warranty. 
   

 

 

 

 

 



 
                      Customer Care Center